This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services ebook
Par scott clayton le mardi, août 29 2017, 23:06 - Lien permanent
This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services by Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider
This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider ebook
Format: pdf
Page: 400
ISBN: 9781491927182
Publisher: O'Reilly Media, Incorporated
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